Property owners, both new and seasoned homeowners, have different reasons for filing a claim on their property. There is not a one-size-fits-all way of handling a property claim and two different customers filing the same type of claim in the same area with the same insurance company can have very different experiences. I have been in the home restoration industry for over 15 years and have inspected thousands of properties during that time. I would like to share with you some of the common mistakes I see homeowners make before and during the claim process.